Mandurah North Dental respects your privacy and handles personal information in accordance with applicable Australian privacy requirements. This policy explains how information submitted through this website may be collected, used, stored and disclosed.
INFORMATION WE COLLECT
We may collect your name, contact details, appointment request information, messages you send through our forms and technical information such as browser, device and website usage data. Please avoid sending detailed or urgent clinical information through a general website form.
HOW WE USE INFORMATION
We use personal information to respond to enquiries, manage appointment requests, provide administrative support, improve this website and meet legal or professional obligations. Clinical information collected during treatment is handled as part of your patient record under the clinic’s separate clinical privacy procedures.
DISCLOSURE
Information may be disclosed to authorised clinic staff, service providers that support our website or communications, health practitioners involved in your care where permitted, or authorities where required by law. We do not sell personal information.
STORAGE AND SECURITY
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Internet transmission cannot be guaranteed to be completely secure.
COOKIES AND ANALYTICS
This website may use cookies and analytics services to understand website use and improve performance. Browser settings can be used to restrict cookies, although some features may not work as intended.
ACCESS AND CORRECTION
You may request access to, or correction of, personal information we hold about you, subject to applicable legal exceptions.
CONTACT AND COMPLAINTS
For privacy questions, access requests or complaints, contact Mandurah North Dental at reception@mandurahnorthdental.com.au or (08) 9535 1735. You may also contact the Office of the Australian Information Commissioner if you are not satisfied with our response.
UPDATES
We may update this policy when our practices or legal obligations change. The current version will be published on this page.